No ticket numbers, no chatbots guarding the door. Write to us and a human reads it.
One form for a question, something that went wrong, a change to a job you posted, or anything you want removed. It works without an account, and it emails you a copy so you have a record of what you sent.
One person reads these, and it is usually the same day. There is no ticket queue and no robot in the way.
Write to support@snagged.co.nz and it reaches the same person. Tell us what you were doing and what happened. The form is better only because it keeps a record, so a message lost in a spam filter is still on file.
Questions about your data, or want it exported or deleted? Ask here and it arrives marked as a privacy request. The privacy policy covers most of it, including exactly who processes your data and for how long.
Hiring in New Zealand? You can post a job on Snagged for free. Start on the hiring page. Already posted one and need it changed or taken down? Tell us here.